Terms and Conditions

Welcome to OnPoint. By accessing our website and using our services, you agree to the following Terms & Conditions. Please read them carefully.

1. Services

OnPoint provides digital marketing, design, virtual assistance, and content creation services. All work is done with clear communication, project-based timelines, and mutual agreement.

2. Client Responsibilities

Clients must:

  • Provide clear and timely feedback and instructions

  • Supply any required assets or data before the project begins

  • Settle payments on time as per agreed terms

3. Payments

All services are subject to pricing outlined in a formal agreement or invoice.

  • Delayed payments may result in paused services

  • Custom packages or recurring work may require upfront payments or deposits

4. Confidentiality

Any confidential information shared between OnPoint and the client will remain secure and will not be disclosed to any third party, unless legally required.

5. Intellectual Property

  • Clients retain rights to all final deliverables upon full payment

  • OnPoint reserves the right to display non-confidential completed work in our portfolio

6. Cancellation & Refunds

  • Cancellation before a project begins may be eligible for partial refunds

  • Once a project has commenced, refunds are not guaranteed

  • Long-term retainers or contracts may require a written notice for termination

7. Limitation of Liability

OnPoint is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

8. Changes to Terms

We may update these Terms at any time. Continued use of our services indicates your acceptance of the revised terms.

9. Contact

For questions or disputes regarding these Terms, please reach us at:

connect@onpointcms.com | +1 (781) 226-4220



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